Frequently Asked Questions

Can I uninstall WF Connect

Yes, but WF Connect is a library app and it is not possible to uninstall a library app without uninstalling all the apps that depend on it. If you uninstall WF Connect, you will be asked to uninstall all apps that has dependency on WF Connect.

I have WF Connect installed, is there anything I need to set up

No, WF Connect needs no set up.

How to install WF Connect, Rillion Connect and Anysys Connect OnPrem

To install WF Connect, Rillion Connect and Anysys Connect on an Onprem version, follow below steps.

Important

When operating Onprem, the necessary modules must be incorporated into the customer's license file. This task falls to the customer's partner, who must include it in the customer's license. To enable them to perform this task, SmartApps must designate them as an authorized reseller. To do so, we require the partner's PartnerSource Business Center Account Number.

  1. When we have received the PartnerSource Business Center Account Number we will add them as a Authorized Reseller. After that is done, the partner can access PartnerSource and add the following modules to the customer's license:
    1. 70336090 LicenseProvider
    2. 12067790 Qpick Connector
    3. 70337100 Anysys Connect or 70337105 Rillion Connect depending on which WorkFlow system to connect to.
  2. At PartnerSource select the ISV Registered Modules on the customer's license.
  3. Choose Add ISV Module and at ISV Provider Company Name select NAB Solutions AB.
  4. Use the search icon and select the modules to be added and then select Register Selected Modules.
  5. Export a new license file and install it in the customer's environment. Then the partner must install the apps. We at SmartApps provide the app-files. To be able to send the correct app-files we need to know which version of Business Central the customer is running.
  6. After getting the app-files, the partner can install them. The apps should be installed in the following order:
    1. LicenseProvider
    2. WF Connect
    3. Anysys Connect or Rillion Connect