Frequently Asked Questions

I want to start using Eagle, can I get help with set-up?

Yes, you are always welcome to Contact us and we will set up a session to help you forward.

Can I have a Role Center customized for my settings in Eagle?

The Eagle Service Agency role center provides the ability to create a home page just like a dashboard. It can be adapted to your company's specific needs to suit everyone who wants information regarding the company's performance and the work in progress. Learn more about the Eagle Service Agency Role Center

How many Eagle KPI´s can I use?

The Eagle KPIs are of two types, Client Companies and This Company and can be used in different ways. Find the Key Performance Indicators table in the User Guide to learn its capabilities and different behaviors. There are a total of 40 Eagle KPIs, 20 of each type. Choose the filter actions on the Eagle KPIs page to toggle which type is visible.

How do I save the reports I generate using Eagle?

By using Queue Result Settings in Eagle, you have the opportunity to determine how the result of a requested function should be handled. You can control where the result should be stored and which placeholders the file name should contain. You can, for example, save them locally on your computer or to OneDrive or SharePoint Online.

Can I copy my functions to all of my companies so I don't have to do the same thing multiple times?

Yes, you can export and import your Function Setup to other companies/environments. This includes both filters and date filters. This can be done on the Function Setup and Actions FastTab.

What do date formulas and date ranges mean?

A date formula specifies how to calculate a date relative to the current day or work date. A date range consists of one or two date formulas that specify how the starting date and the ending date should be calculated of the date range. Both date formulas and date ranges can be used in date filters.

What can I do if I want to recreate or update date formulas and date ranges?

You can use the "Recreate" action on the Date Formulas and Date Ranges pages to insert and update the entries created by the app.

How can I organize my functions for easy management?

You can create group codes and add them to your functions on the Function Setup page. When you enqueue reports, you can choose to select one or more groups at the same time. All reports that are added to the group will be enqueued.

What is the purpose of Queue Result Settings in Eagle, and how can it be used?

The Queue Result Settings in Eagle allows users to control how the result of an enqueued function should be handled. It enables users to specify where the result should be saved and configure the file name format. This feature can be utilized to streamline the process of managing function results effectively.